Ecosynclo Privacy Policy
Effective Date: 5th August 2025
Last Updated: 10th November 2025
1. Overview
Welcome to Ecosynclo.
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ecosynclo.com or make a purchase from us.
By using our website, you consent to the data practices described in this Policy.
If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
- Personal details: name, email address, phone number, shipping and billing address.
- Account information: username, password, and order history if you create an account.
- Payment details: card number or payment method (processed securely via third-party gateways; we do not store full credit card information).
- Communications: messages sent through our contact forms, emails, or customer service chats.
B. Information Collected Automatically
When you visit our site, we may automatically collect:
- Device information: IP address, browser type, device model, and operating system.
- Usage data: pages visited, time spent, referring websites, and click activities.
- Cookies and tracking technologies: used to personalize your shopping experience and analyze traffic patterns (see Section 6 below).
3. How We Use Your Information
We may use your personal data for the following purposes:
- To process orders and deliver purchased products.
- To communicate with you regarding your order, account, or inquiries.
- To improve our website, customer experience, and product offerings.
- To send marketing updates (if you have opted in) such as new arrivals, promotions, or special offers.
- To comply with legal obligations, prevent fraud, and ensure website security.
- To personalize your experience, including product recommendations or targeted ads.
You can opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.
4. How We Share Your Information
We do not sell or rent your personal data to third parties.
However, we may share your information in the following limited circumstances:
- Service Providers: such as payment processors (e.g., PayPal, Stripe, or WooCommerce Payments), delivery partners, or analytics providers who assist us in operating our business.
- Legal Obligations: if required by law, subpoena, or to protect our rights and the safety of others.
- Business Transfers: if Ecosynclo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
All third parties handling your data are required to maintain strict confidentiality and security standards.
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we take every reasonable step to protect your data, no online transmission or electronic storage system can be guaranteed 100% secure. You share information with us at your own risk.
6. Cookies and Tracking Technologies
Cookies are small text files stored on your device to help websites operate effectively.
Ecosynclo uses cookies to:
- Remember your preferences and shopping cart items;
- Analyze website traffic and performance;
- Deliver personalized advertising.
You can disable cookies through your browser settings, but some parts of our website may not function properly if you do so.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to legal or contractual obligations.
- Withdrawal of Consent: Withdraw consent to data processing for marketing purposes.
- Data Portability: Request to receive your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at support@ecosynclo.com.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Policy,
- Comply with legal obligations, or
- Resolve disputes and enforce our agreements.
When your information is no longer required, we will securely delete or anonymize it.
9. Third-Party Services and Links
Our website may contain links to third-party sites (e.g., social media platforms or partner stores).
We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.
10. Children’s Privacy
Our website is not directed at children under 16 years of age, and we do not knowingly collect personal data from minors.
If we become aware that we have inadvertently collected such information, we will promptly delete it.
11. International Data Transfers
If you access our website from anywhere in the world, your information may be transferred to and processed in countries with different data protection laws.
By using our website, you consent to such transfers, provided that adequate safeguards are maintained.
12. Updates to This Privacy Policy
We may update this Policy periodically to reflect changes in our practices or legal obligations.
The revised version will be effective immediately upon posting, with the updated date displayed at the top of this page.
13. Contact Us
For questions, concerns, or data-related requests, please contact us:
📧 support@ecosynclo.com
🌐 www.ecosynclo.com